ComodesoPrivacy Policy
Comodeso Manifatture S.r.l. (hereafter "Comodeso") acts as the data controller for information collected through the domain comodeso.shop. This policy explains the nature of the data collected, the purposes and duration of storage, data recipients, and your legal rights.
1. Who is responsible
Comodeso Manifatture S.r.l., Via di Novoli 42, 50127 Firenze FI, Italia. Designated contact for data protection: [email protected].
2. Legal framework
Personal and accounting information is processed in compliance with the General Data Protection Regulation (GDPR) and applicable regulations in Italy. In the event of discrepancies between this document and legal provisions, governing statutory law shall prevail.
3. What we collect
When placing an order, we collect only the details required for delivery: name, physical address, email address, phone number, and the list of selected items. This website does not store payment card details. During browsing, our systems record standard technical data such as IP addresses, browser type, and pages visited, using the trackers described below.
- Personal identity and contact details required for shipping and billing (first name, last name, physical delivery address, email address, telephone number).
- Purchase history, details of placed orders, and selected delivery preferences.
- Technical browsing and device telemetry data (IP address, browser identifiers, system security logs).
- Communications with customer care regarding support or return requests.
4. Why we use it
- Schedule production, manage shipments, and fulfill product return requests.
- Answer inquiries and provide status updates on order processing.
- Ensure the operational continuity of IT services and monitor access regularity.
- Send occasional editorial updates and commercial notices only upon explicit opt-in, with an unsubscribe option always available.
6. Data disclosure to third parties
Partner carriers receive only the contact details strictly needed for delivery. The assigned payment processor receives only information regarding the financial transaction. Internet connectivity and analytics providers operate under formal data processing agreements. We do not sell or monetize personal database records with third parties.
User personal data is not sold, traded, or transferred to third parties for commercial purposes. Processing occurs exclusively for the performance of the sales contract and compliance with legal obligations under Italian and European law.
7. Data retention periods
Commercial records remain stored for the period specified by tax and civil law, after which they are deleted. Personal account details are kept until deletion is requested. Browsing logs for statistical purposes are kept for 14 months.
8. Your rights
Pursuant to the General Data Protection Regulation (GDPR, EU Regulation 2016/679) and the Italian Privacy Code (Legislative Decree 196/2003 as amended), users have the right to access their personal data, request rectification, erasure, restriction of processing, and data portability, as well as object to processing on legitimate grounds by contacting [email protected].
9. Security
Comodeso does not collect, store, or process any data related to credit cards, debit cards, or third-party electronic payment instruments. The only accepted payment methods are cash on delivery to the courier and direct bank transfer to the corporate account, ensuring the complete absence of sensitive financial details on our servers.
10. Questions about this policy
You can reach us at [email protected] or call +39 055 2857 983 during Mon-Fri 09:15 - 17:45, Sat 10:00 - 15:15. We guarantee a formal response within one business day.
- Merchant
- Comodeso Manifatture S.r.l.
- Registered address
- Via di Novoli 42, 50127 Firenze FI, Italia
- [email protected]
- Phone
- +39 055 2857 983
- Working hours
- Mon-Fri 09:15 - 17:45, Sat 10:00 - 15:15
- Registration
- P.IVA IT85534121828