ComodesoDelivery & Payment
Comodeso provides reliable, tracked shipping for all furniture and home accessories across Italy. Every order is handled with dedicated logistical care to preserve the structural and aesthetic integrity of home goods.
- Processing time
- Same-day dispatch for orders placed before 14:30, otherwise on the next business day
- Delivery time
- 1-3 business days
- Delivery cost
- Standard fee of 5.90; free shipping on orders over €60
- Payment
- Cash on delivery, Bank transfer
1. Delivery methods
2. Timeframes and costs
| Service | Delivery time | Cost |
|---|---|---|
| BRT Corriere Espresso | 1-3 business days | 5.90 |
| Poste Italiane Delivery Business | 2-4 business days | 4.90 |
Delivery times are calculated solely on business days following shipment. Service to remote or low-density logistics areas may require 1-2 additional business days.
- Standard shipping is free for orders over €60 to Italy; for orders below this amount, the delivery fee is €5.90.
- Transit takes 1 to 3 business days from dispatch.
- Orders placed before 14:30 on business days leave our workshop on the same day.
- We accept returns within 30 days of delivery, provided the item has never been used and its original packaging remains intact.
- Payment: cash on delivery, bank transfer.
3. Order processing
Orders completed by 14:30 on business days are handed over to the courier the same day. Orders received past this cutoff, on Saturdays, Sundays, or public holidays, will ship on the next business day. A confirmation notice containing your order number will be sent immediately via email.
Home items are protected using multi-layer shockproof packaging, reinforced cardboard corner protectors, and air cushions. For fragile or ceramic pieces, a double outer wrap sealed with tamper-evident tape is applied.
4. Tracking your parcel
Upon handing over the goods to the carrier, the customer receives an automatic notification via email and SMS containing the unique tracking code to monitor delivery status in real time on the designated carrier's portal.
5. Lost or delayed parcel
If package tracking remains inactive for 5 business days, please report it to [email protected] specifying your order code. We will promptly contact the carrier to investigate and, based on your preference, arrange a replacement shipment or a full refund within 10 business days of receiving your notice.
6. Damaged on arrival
Upon arrival of the package, check the outer condition of the box before signing the courier's delivery slip. If there are obvious openings or severe dents, accept the delivery by adding a specific written reservation to the driver's document. Take detailed photographs of the outer packaging and the damaged item, then send a formal notification to [email protected] within 48 hours of receipt.
7. Payment methods
Accepted payment methods are Cash on delivery, Bank transfer. We never request banking credentials or credit card numbers by telephone or regular email messages.
8. Delivery outside Italy
We ship to a select list of countries. Shipping fees and delivery times for each destination are displayed before checkout confirmation. Customs duties and import fees are entirely the buyer's responsibility.
9. Questions about this policy
You can reach us at [email protected] or call +39 055 2857 983 during Mon-Fri 09:15 - 17:45, Sat 10:00 - 15:15. We guarantee a formal response within one business day.
- Merchant
- Comodeso Manifatture S.r.l.
- Registered address
- Via di Novoli 42, 50127 Firenze FI, Italia
- [email protected]
- Phone
- +39 055 2857 983
- Working hours
- Mon-Fri 09:15 - 17:45, Sat 10:00 - 15:15
- Registration
- P.IVA IT85534121828